Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopLast updated — June 4 2025
Shopping
How do I locate a product quickly?
Use the search bar at the top of any page or browse the category links in the main menu.
Can I save an item for later?
Yes—tap “Add to Wishlist.” Everything you bookmark lives under My Account › Wishlist.
How will I know if something is in stock?
| Label you’ll see | What it means |
|---|---|
| Add to Cart | Ready to ship now |
| Out of Stock – Notify Me | Join the wait-list; we’ll email when it returns |
Do I need an account to buy?
No. Guest checkout asks only for shipping and payment details. Creating an account lets you track parcels, store addresses, and unlock member-only promos.
Payment
Which methods can I use?
Visa, MasterCard, American Express, Discover, PayPal, and most debit cards.
Is my card data safe?
Absolutely. teamett.com is PCI-DSS compliant and protected by 256-bit SSL encryption—your full card number never touches our servers.
Where do I add a coupon code?
In the “Gift Card / Coupon” box at checkout, then hit Apply.
What if my payment is declined?
An on-screen alert appears and we send an email. Re-check the card details or try another method. Still stuck? Email or call support—we’ll walk you through it.
Shipping
| Plan | Handling | Transit* | Cost |
|---|---|---|---|
| Standard | 1 – 7 business days | 7 – 20 business days | $4.99 |
| Fast | 1 – 2 business days | 10 – 15 business days | $14.99 |
*Average doorstep time for the lower 48 is 4 – 9 business days once the parcel is on the road. We ship Monday-Friday and close on U.S. postal holidays.
A tracking link lands in your inbox the moment the carrier scans the label (allow 3-7 days for that first scan).
Order Changes & Cancellations
Can I fix a typo or cancel?
Yes—free within 24 hours of purchase. Email [email protected] or use the Contact-Us form with your order number and the change/cancel request. After 24 hours the order is in production and can’t be altered.
Returns, Exchanges & Refunds
What’s your return window?
Up to 180 days from delivery on full-price items that are new, unworn, and tagged.
How do I start a return?
- Email [email protected] or submit a Contact-Us ticket.
- We’ll send you a return authorisation and a prepaid label if the item is defective, damaged, or incorrect.
- Pack the item with the invoice and drop it off with the carrier.
Who pays return shipping?
Return cost: $0.00 on approved returns (defect, damage, wrong item) or first-time size/colour exchanges. For other reasons, you cover postage.
Can I swap a size or colour?
Yes—one free exchange per order inside the 180-day window. Contact support with the desired variant; we’ll ship the replacement once the original is in transit.
When will my refund arrive?
We issue it within 2 business days of scanning your return. Banks typically post the credit in 10 – 15 days.
Still Need Help?
Support Hours Mon – Fri, 9 a.m. – 6 :30 p.m. ET (UTC-05:00)
📧 [email protected] | ☎ +1 (908) 743-8619
📬 Teamett • 1130 Scenic Loop Way apt 7207, Knoxville, TN 37932, USA
We’re here to make your shopping experience smooth—reach out any time!