Effective Date: June 4, 2025
1. The Quick Take
- Where we ship: All 48 continental U.S. states (no APO/FPO, Alaska, Hawaii, Puerto Rico, Guam, or U.S. Virgin Islands).
- How we ship: USPS, DHL, EMS, or your local post—whichever gets it there fastest and safest.
- Cut-off time: Orders paid before 5 p.m. Eastern Time (GMT-05:00) on a business day enter our system that same evening; anything after sails into the queue the next business morning.
- Average doorstep time: 4 – 9 business days once on the road—but see the tables below for the full math.
2. Fulfilment Rhythm
Service | Handling Window | Transit Window* | Cost | Business-Day Clock |
---|---|---|---|---|
Standard Delivery | 1 – 7 business days | 7 – 20 business days | $4.99 | Mon – Fri |
Fast Delivery | 1 – 2 business days | 10 – 15 business days | $14.99 | Mon – Fri |
*Delivery Time = Handling Time + Transit Time. Once your parcel leaves our Michigan warehouse you will receive a tracking link by email.
3. Holiday Black-out Dates
We close the shipping desks on U.S. federal Post-Office holidays. In 2025 those dates fall on:
Holiday | 2025 Date | Day |
---|---|---|
New Year’s Day | Jan 1 | Wed |
Presidents’ Day | Feb 17 | Mon |
Memorial Day | May 26 | Mon |
Independence Day | Jul 4 | Fri |
Labor Day | Sep 1 | Mon |
Thanksgiving | Nov 27 | Thu |
Christmas Day | Dec 25 | Thu |
Orders placed after 5 p.m. ET on the business day preceding any holiday ship on the next open business day.
4. Order Tracking—How It Works
- Order Confirmation: Immediately after checkout.
- Processing Notice: Within 1 – 2 days.
- Live Tracking Link: Sent when the carrier scans your parcel. (Carriers can take 3 – 7 days to post that first scan—don’t panic if it’s blank at first.)
- Need help? If your parcel outruns the Estimated Arrival window shown above, email [email protected] or call +1 (908) 743-8619.
5. Custom & Personalized Items
Design tweaks add extra studio time. We’ll quote the extra days in your order confirmation email.
6. Address Accuracy Matters
- Enter the full, correct street address (no PO Boxes or forwarding requests).
- If a parcel is returned or lost because of an incorrect address, a re-shipping fee applies; unclaimed returns are disposed of by the carrier.
- Teamett is not liable for loss, theft, or damage once you ask a carrier to reroute a shipment.
7. Need Us?
Teamett / Jonathan Beasley
8405 Shively Rd SE, Fife Lake, MI 49633, USA
Support Hours: Mon – Fri, 9:00 a.m. – 6:30 p.m. ET
📧 [email protected] | ☎️ +1 (908) 743-8619
Your satisfaction fuels us—reach out any time and we’ll make it right.